Difference between revisions of "AY Honors/Secretarial Work/Answer Key"

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< AY Honors‎ | Secretarial WorkAY Honors/Secretarial Work/Answer Key
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<!-- 2. Have the role as the secretary of the unit or counselor for at least 3 months. During this period, keep unit books and reports up-to-date and well organized. -->
 
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==References== <!--T:27-->
 
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Latest revision as of 21:37, 14 July 2022

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Secretarial Work

Skill Level

2

Year

2012

Version

16.05.2024

Approval authority

South American Division

Secretarial Work AY Honor.png
Secretarial Work
Vocational
Skill Level
123
Approval authority
South American Division
Year of Introduction
2012


1

What is the role of the secretary within an institution?



2

Have the role as the secretary of the unit or counselor for at least 3 months. During this period, keep unit books and reports up-to-date and well organized.



3

Do an internship in an office or in a school for a minimum of one week in the role of secretary or assistant. During this period, perform 3 of the following tasks:



3a

Know how to make urban and intercity links and identify their costs.



3b

Know how an office is organized.



3c

Know how to organize a file.



3d

Know the basics of customer service.



3e

Organize a file with no less than 30 phone numbers.



3f

Organize other people's personal schedule of commitments.



3g

Know how to operate a simple switchboard and a fax machine.




4

Discover how the following banking processes work:



4a

Withdrawals and extractions



4b

Writing a check



4c

Deposits



4d

Bill payment



4e

Taxes and fees




5

Have basic knowledge of writing techniques of:



5a

Minutes



5b

Memorandums



5c

Letters



5d

Emails




6

Know how to put together a minute, record and an agenda.



7

Know how to have quality writing and write no less than one page that defines the profession of secretary.



8

Know how important accounting terms are to a secretary's job.




References

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