AY Honors/Crisis Intervention/Answer Key

This honor was developed in cooperation with Adventist Community Services.

This honor, or portions of it, is an option for GUIDES and FRONTIER GUIDES Serving Others requirements.

This is the North American version. There is also a General Conference version called Conflict Resolution.

1. Be at least in the 10th grade.

Pathfinders should be mature enough for this topic. The honor also includes Guide requirements, designed for Grade 10 students.

2. Explain how Christ encouraged people in crisis in at least two of the following Bible stories. Identify the nature of the crisis or human needs in each story that you explain.

a. John 8:1-11 (Mary Magdalene)

But Jesus went to the Mount of Olives.

Now early in the morning He came again into the temple, and all the people came to Him; and He sat down and taught them. Then the scribes and Pharisees brought to Him a woman caught in adultery. And when they had set her in the midst, they said to Him, “Teacher, this woman was caught in adultery, in the very act. Now Moses, in the law, commanded us that such should be stoned. But what do You say?” This they said, testing Him, that they might have something of which to accuse Him. But Jesus stooped down and wrote on the ground with His finger, as though He did not hear.

So when they continued asking Him, He raised Himself up and said to them, “He who is without sin among you, let him throw a stone at her first.” And again He stooped down and wrote on the ground. Then those who heard it, being convicted by their conscience, went out one by one, beginning with the oldest even to the last. And Jesus was left alone, and the woman standing in the midst. When Jesus had raised Himself up and saw no one but the woman, He said to her, “Woman, where are those accusers of yours? Has no one condemned you?”

She said, “No one, Lord.”

And Jesus said to her, “Neither do I condemn you; go and sin no more.”
— John 8:1-11 (NKJV)

b. Matthew 18:1-6 (Disciples – Greatest in Kingdom in Heaven)

¹At that time the disciples came to Jesus and asked, "Who is the greatest in the kingdom of heaven?"

²He called a little child and had him stand among them. ³And he said: "I tell you the truth, unless you change and become like little children, you will never enter the kingdom of heaven. ⁴Therefore, whoever humbles himself like this child is the greatest in the kingdom of heaven.

⁵"And whoever welcomes a little child like this in my name welcomes me. ⁶But if anyone causes one of these little ones who believe in me to sin, it would be better for him to have a large millstone hung around his neck and to be drowned in the depths of the sea.
— Matthew 18:1-6 (NIV)

The people in crisis in this verse are the disciples, only they did not realize that they were in any danger. They were looking for Jesus to settle their disagreement over which of them was the greatest in the kingdom of heaven. Their arrogance and pride were threatening their very salvation!

Jesus clearly pointed their error out to them in a most non-threatening way. When we see someone we love on a course to destruction, it is our duty to try to set them straight as well. However, the way we do this is just as important as the decision to do it. Jesus did not jump up and down and scream, nor did He insult His disciples and tell them they were ruining their lives (even if they were). Rather, He gently pointed out the way they should have been acting and admonished them to follow the example He set before them.

c. John 4:1-26

— John 4:1-26 (NIV)

d. John 1:35-42

— John 1:35-42 (NIV)

e. Mark 2:13-17

— Mark 2:13-17 (NIV)

f. Acts 9

— Acts 9: (NIV)

3. Describe for your instructor some of the human needs and crisis situations that teenagers in your community face today. Describe some of the crisis situations that families face. This may be done in a group discussion setting.

Discussion topics include:

• Divorce and family recombinations that place stress on family members

4. Discuss your own motives for wanting to help your friends when they face personal or family crisis. What about strangers? This may be done in a group discussion setting.

The point of this requirement is for the individual to examine his own reasons for wanting to help someone. Unfortunately, there are many more bad reasons to want to get involved than there are good reasons. The only valid reason to get involved is out of love. Invalid reasons include curiosity, the desire to gossip, the desire to feel better about oneself for helping, or out of a sense of wanting to control the other person's life. Sometimes people think that their friends cannot get themselves out of their mess without their help. There are almost certainly more invalid reasons for getting involved than those listed here. But that doesn't mean you should not get involved. Just be sure you are doing so for the right reason!

5. Describe the types of human needs and give a real-life example of each.

Maslow's hierarchy of needs

Maslow's hierarchy of needs is often depicted as a pyramid consisting of five levels: the four lower levels are grouped together as being associated with Physiological needs, while the top level is termed growth needs associated with psychological needs. Deficiency needs must be met first. Once these are met, seeking to satisfy growth needs drives personal growth. The higher needs in this hierarchy only come into focus when the lower needs in the pyramid are satisfied. Once an individual has moved upwards to the next level, needs in the lower level will no longer be prioritized. If a lower set of needs is no longer being met, the individual will temporarily re-prioritize those needs by focusing attention on the unfulfilled needs, but will not permanently regress to the lower level. For instance, a businessman at the esteem level who is diagnosed with cancer will spend a great deal of time concentrating on his health (physiological needs), but will continue to value his work performance (esteem needs) and will likely return to work during periods of remission.

7. Demonstrate a grasp of basic listening skills by conducting an interview of at least 30 minutes duration. This interview must either be observed by an observer who can recognize listening skills, or taped for review by your instructor. The interview does not have to be with a person who is in crisis, but it must be a real conversation not pretend or role-playing.

Many other honors require interviewing someone, including other ACS Honors, other outreach honors, and some of the Vocational series. We suggest doing an interview to earn another honor while earning this honor too rather than some random interview.

Every student should learn how to listen in school but if someone is taking the time to come and talk with you or your club on a volunteer basis it is time to step up your listening game.

Basic listening skills include:

1. Not talking while others are talking
2. Taking notes where applicable
3. Asking followup questions on key points
4. Not figiting or playing with pens, hair etc
5. Using appropriate regular eye contact
6. Respecting the person's time and schedule
7. Thanking the person for their time.

8. Explain how to make a referral to a professional counselor or pastor.

When your friend is facing a crisis that is too big for you to handle, you need to refer him to someone with professional training. Doing this is not abandoning your friend, but rather, recognizing that his problems are beyond your ability to help. There are four steps in making a referral:

Prepare your friend

Before you can prepare your friend, you are going to need a lot of information about the services professional offers and have a concrete understanding of how it can help. Then you need to share that information with your friend. Assure your friend that seeking professional help is not a sign of weakness. Rather, it is often the most effective and least painful path to recovery.

Get your friend's participation

The decision to see a professional belongs to your friend, not to you. Do not pressure your friend into making this decision. It may take some getting used to, and the decision might take a long time to make.

Prepare the professional

Once your friend has decided to see the professional, you should call and talk to them. Do not make the appointment for your friend. Ideally your friend should to that for himself, but if the situation is especially urgent, you might make the appointment for your friend yourself. When you speak to the professional, tell them as much as you are comfortable about the situation, and why you think the referral is important. The more the counselor knows about the problem, the better able he will be to help. Make sure that the things you have told your friend about the professional hold true, and ask if they think they can really help.

Follow up

After your friend's first appointment, ask how it went. You do not need to pry into the details of the session, but you should certainly ask if there is anything you can do to help your friend. Your continued support can help ensure a positive outcome.

References

• How to Help a Friend (second edition) by Paul Welter, Tyndale House, Wheaton, Illinois (1991)
• Christ-Centered Caring by Ronaele Whittington, AdventSource, Lincoln, Nebraska (1990)