Difference between revisions of "AY Honors/Secretarial Work/Answer Key"
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Revision as of 03:45, 19 March 2021
Secretarial Work
Skill Level
2
Year
2012
Version
18.12.2024
Approval authority
South American Division
1
What is the role of the secretary within an institution?
2
Have the role as the secretary of the unit or counselor for at least 3 months. During this period, keep unit books and reports up-to-date and well organized.
3
Do an internship in an office or in a school for a minimum of one week in the role of secretary or assistant. During this period, perform 3 of the following tasks:
3a
Know how to make urban and intercity links and identify their costs.
3b
Know how an office is organized.
3c
Know how to organize a file.
3d
Know the basics of customer service.
3e
Organize a file with no less than 30 phone numbers.
3f
Organize other people's personal schedule of commitments.
3g
Know how to operate a simple switchboard and a fax machine.
4
Discover how the following banking processes work:
4a
Withdrawals and extractions
4b
Writing a check
4c
Deposits
4d
Bill payment
4e
Taxes and fees
5
Have basic knowledge of writing techniques of:
5a
Minutes
5b
Memorandums
5c
Letters
5d
Emails
6
Know how to put together a minute, record and an agenda.
7
Know how to have quality writing and write no less than one page that defines the profession of secretary.
8
Know how important accounting terms are to a secretary's job.
