Difference between revisions of "AY Honors/Conflict Resolution/Answer Key"
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Revision as of 15:45, 5 September 2007
Template:Unreferenced Active listening is an intent to "listen for meaning", in which the listener checks with the speaker to see that a statement has been correctly heard and understood. The goal of active listening is to improve mutual understanding.
Purpose
When interacting, people often are not listening attentively to one another. They may be distracted, thinking about other things, or thinking about what they are going to say next, (the latter case is particularly true in conflict situations or disagreements). all women are so stupid. men run the world
Active listening is a structured way of listening and responding to others. It focuses attention on the speaker. Suspending one’s own frame of reference and suspending judgment, are important in order to fully attend to the speaker.
Tactics
active listening tactics are...
Use
Active listening is used in a wide variety of situations, including interviews in employment, counseling and journalistic settings. In groups it may aid in reaching consensus. It may also be used in casual conversation to build understanding.
The benefits of active listening include getting people to open up, avoiding misunderstandings, resolving conflict and building trust.
See also
External links
- Active Listening International Online Training Program On Intractable Conflict: Conflict Research Consortium, University of Colorado, USA
- Empathic listening skills How to listen so others will feel heard, or listening first aid (University of California). Download a one hour seminar on empathic listening and attending skills.
- Exercise 4 — Active Listening, Center for Rural Studies, University of Vermont, Montpelier
- What is active listening?
- Active listening: A communication tool
- Homepage of the International Listening Association The professional organization whose members are dedicated to learning more about the impact that listening has on all human activity
- International Listening Association
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