AY Honors/Crisis Intervention/Answer Key
This honor, or portions of it, is an option for GUIDES and FRONTIER GUIDES Serving Others requirements.
This is the North American version. There is also a General Conference version called Conflict Resolution.
1. Be at least in the 10th grade.
Pathfinders should be mature enough for this topic. The honor also includes Guide requirements, designed for Grade 10 students.
2. Explain how Christ encouraged people in crisis in at least two of the following Bible stories. Identify the nature of the crisis or human needs in each story that you explain.
a. John 8:1-11 (Mary Magdalene)
But Jesus went to the Mount of Olives.
Now early in the morning He came again into the temple, and all the people came to Him; and He sat down and taught them. Then the scribes and Pharisees brought to Him a woman caught in adultery. And when they had set her in the midst, they said to Him, “Teacher, this woman was caught in adultery, in the very act. Now Moses, in the law, commanded us that such should be stoned. But what do You say?” This they said, testing Him, that they might have something of which to accuse Him. But Jesus stooped down and wrote on the ground with His finger, as though He did not hear.
So when they continued asking Him, He raised Himself up and said to them, “He who is without sin among you, let him throw a stone at her first.” And again He stooped down and wrote on the ground. Then those who heard it, being convicted by their conscience, went out one by one, beginning with the oldest even to the last. And Jesus was left alone, and the woman standing in the midst. When Jesus had raised Himself up and saw no one but the woman, He said to her, “Woman, where are those accusers of yours? Has no one condemned you?”
She said, “No one, Lord.”
And Jesus said to her, “Neither do I condemn you; go and sin no more.”
The woman was facing death, accused of a capital offence. She was being used by the Jews to trap Jesus. While Jesus used wisdom to get out of the trap set for him, Jesus also showed compassion for the accused woman. She knew what she had or had not done, and Jesus choose to forgive her sins. Jesus got creative and deflected the attention of the Jews from accusing the woman and trying to trap Him toward their own problems.
You are unlikely to know the sins of people in a conflict, but can you use creative problem solving to solve conflicts?
b. Matthew 18:1-6 (Disciples – Greatest in Kingdom in Heaven)
1At that time the disciples came to Jesus and asked, "Who is the greatest in the kingdom of heaven?"
2He called a little child and had him stand among them. 3And he said: "I tell you the truth, unless you change and become like little children, you will never enter the kingdom of heaven. 4Therefore, whoever humbles himself like this child is the greatest in the kingdom of heaven.
5"And whoever welcomes a little child like this in my name welcomes me. 6But if anyone causes one of these little ones who believe in me to sin, it would be better for him to have a large millstone hung around his neck and to be drowned in the depths of the sea.
The people in crisis in this verse are the disciples, only they did not realize that they were in any danger. They were looking for Jesus to settle their disagreement over which of them was the greatest in the kingdom of heaven. Their arrogance and pride were threatening their very salvation!
Jesus clearly pointed their error out to them in a most non-threatening way. When we see someone we love on a course to destruction, it is our duty to try to set them straight as well. However, the way we do this is just as important as the decision to do it. Jesus did not jump up and down and scream, nor did He insult His disciples and tell them they were ruining their lives (even if they were). Rather, He gently pointed out the way they should have been acting and admonished them to follow the example He set before them.
c. John 4:1-26
4 Now Jesus learned that the Pharisees had heard that he was gaining and baptizing more disciples than John— 2 although in fact it was not Jesus who baptized, but his disciples. 3 So he left Judea and went back once more to Galilee.
4 Now he had to go through Samaria. 5 So he came to a town in Samaria called Sychar, near the plot of ground Jacob had given to his son Joseph. 6 Jacob’s well was there, and Jesus, tired as he was from the journey, sat down by the well. It was about noon.
7 When a Samaritan woman came to draw water, Jesus said to her, “Will you give me a drink?” 8 (His disciples had gone into the town to buy food.)
9 The Samaritan woman said to him, “You are a Jew and I am a Samaritan woman. How can you ask me for a drink?” (For Jews do not associate with Samaritans.[a])
10 Jesus answered her, “If you knew the gift of God and who it is that asks you for a drink, you would have asked him and he would have given you living water.”
11 “Sir,” the woman said, “you have nothing to draw with and the well is deep. Where can you get this living water? 12 Are you greater than our father Jacob, who gave us the well and drank from it himself, as did also his sons and his livestock?”
13 Jesus answered, “Everyone who drinks this water will be thirsty again, 14 but whoever drinks the water I give them will never thirst. Indeed, the water I give them will become in them a spring of water welling up to eternal life.”
15 The woman said to him, “Sir, give me this water so that I won’t get thirsty and have to keep coming here to draw water.”
16 He told her, “Go, call your husband and come back.”
17 “I have no husband,” she replied.
Jesus said to her, “You are right when you say you have no husband. 18 The fact is, you have had five husbands, and the man you now have is not your husband. What you have just said is quite true.”
19 “Sir,” the woman said, “I can see that you are a prophet. 20 Our ancestors worshiped on this mountain, but you Jews claim that the place where we must worship is in Jerusalem.”
21 “Woman,” Jesus replied, “believe me, a time is coming when you will worship the Father neither on this mountain nor in Jerusalem. 22 You Samaritans worship what you do not know; we worship what we do know, for salvation is from the Jews. 23 Yet a time is coming and has now come when the true worshipers will worship the Father in the Spirit and in truth, for they are the kind of worshipers the Father seeks. 24 God is spirit, and his worshipers must worship in the Spirit and in truth.”
25 The woman said, “I know that Messiah” (called Christ) “is coming. When he comes, he will explain everything to us.”
26 Then Jesus declared, “I, the one speaking to you—I am he.”
d. John 1:35-42
John’s Disciples Follow Jesus
35 The next day John was there again with two of his disciples. 36 When he saw Jesus passing by, he said, “Look, the Lamb of God!”
37 When the two disciples heard him say this, they followed Jesus. 38 Turning around, Jesus saw them following and asked, “What do you want?”
They said, “Rabbi” (which means “Teacher”), “where are you staying?”
39 “Come,” he replied, “and you will see.”
So they went and saw where he was staying, and they spent that day with him. It was about four in the afternoon.
40 Andrew, Simon Peter’s brother, was one of the two who heard what John had said and who had followed Jesus. 41 The first thing Andrew did was to find his brother Simon and tell him, “We have found the Messiah” (that is, the Christ). 42 And he brought him to Jesus.
Jesus looked at him and said, “You are Simon son of John. You will be called Cephas” (which, when translated, is Peter.
e. Mark 2:13-17
13 Once again Jesus went out beside the lake. A large crowd came to him, and he began to teach them. 14 As he walked along, he saw Levi son of Alphaeus sitting at the tax collector’s booth. “Follow me,” Jesus told him, and Levi got up and followed him.
15 While Jesus was having dinner at Levi’s house, many tax collectors and sinners were eating with him and his disciples, for there were many who followed him. 16 When the teachers of the law who were Pharisees saw him eating with the sinners and tax collectors, they asked his disciples: “Why does he eat with tax collectors and sinners?”
17 On hearing this, Jesus said to them, “It is not the healthy who need a doctor, but the sick. I have not come to call the righteous, but sinners.”
f. Acts 9
9 Meanwhile, Saul was still breathing out murderous threats against the Lord’s disciples. He went to the high priest 2 and asked him for letters to the synagogues in Damascus, so that if he found any there who belonged to the Way, whether men or women, he might take them as prisoners to Jerusalem. 3 As he neared Damascus on his journey, suddenly a light from heaven flashed around him. 4 He fell to the ground and heard a voice say to him, “Saul, Saul, why do you persecute me?”
5 “Who are you, Lord?” Saul asked.
“I am Jesus, whom you are persecuting,” he replied. 6 “Now get up and go into the city, and you will be told what you must do.”
7 The men traveling with Saul stood there speechless; they heard the sound but did not see anyone. 8 Saul got up from the ground, but when he opened his eyes he could see nothing. So they led him by the hand into Damascus. 9 For three days he was blind, and did not eat or drink anything.
10 In Damascus there was a disciple named Ananias. The Lord called to him in a vision, “Ananias!”
“Yes, Lord,” he answered.
11 The Lord told him, “Go to the house of Judas on Straight Street and ask for a man from Tarsus named Saul, for he is praying. 12 In a vision he has seen a man named Ananias come and place his hands on him to restore his sight.”
13 “Lord,” Ananias answered, “I have heard many reports about this man and all the harm he has done to your holy people in Jerusalem. 14 And he has come here with authority from the chief priests to arrest all who call on your name.”
15 But the Lord said to Ananias, “Go! This man is my chosen instrument to proclaim my name to the Gentiles and their kings and to the people of Israel. 16 I will show him how much he must suffer for my name.”
17 Then Ananias went to the house and entered it. Placing his hands on Saul, he said, “Brother Saul, the Lord—Jesus, who appeared to you on the road as you were coming here—has sent me so that you may see again and be filled with the Holy Spirit.” 18 Immediately, something like scales fell from Saul’s eyes, and he could see again. He got up and was baptized, 19 and after taking some food, he regained his strength.
Saul in Damascus and Jerusalem
Saul spent several days with the disciples in Damascus. 20 At once he began to preach in the synagogues that Jesus is the Son of God. 21 All those who heard him were astonished and asked, “Isn’t he the man who raised havoc in Jerusalem among those who call on this name? And hasn’t he come here to take them as prisoners to the chief priests?” 22 Yet Saul grew more and more powerful and baffled the Jews living in Damascus by proving that Jesus is the Messiah.
23 After many days had gone by, there was a conspiracy among the Jews to kill him, 24 but Saul learned of their plan. Day and night they kept close watch on the city gates in order to kill him. 25 But his followers took him by night and lowered him in a basket through an opening in the wall.
26 When he came to Jerusalem, he tried to join the disciples, but they were all afraid of him, not believing that he really was a disciple. 27 But Barnabas took him and brought him to the apostles. He told them how Saul on his journey had seen the Lord and that the Lord had spoken to him, and how in Damascus he had preached fearlessly in the name of Jesus. 28 So Saul stayed with them and moved about freely in Jerusalem, speaking boldly in the name of the Lord. 29 He talked and debated with the Hellenistic Jews,[a] but they tried to kill him. 30 When the believers learned of this, they took him down to Caesarea and sent him off to Tarsus.
31 Then the church throughout Judea, Galilee and Samaria enjoyed a time of peace and was strengthened. Living in the fear of the Lord and encouraged by the Holy Spirit, it increased in numbers.
Aeneas and Dorcas
32 As Peter traveled about the country, he went to visit the Lord’s people who lived in Lydda. 33 There he found a man named Aeneas, who was paralyzed and had been bedridden for eight years. 34 “Aeneas,” Peter said to him, “Jesus Christ heals you. Get up and roll up your mat.” Immediately Aeneas got up. 35 All those who lived in Lydda and Sharon saw him and turned to the Lord.
36 In Joppa there was a disciple named Tabitha (in Greek her name is Dorcas); she was always doing good and helping the poor. 37 About that time she became sick and died, and her body was washed and placed in an upstairs room. 38 Lydda was near Joppa; so when the disciples heard that Peter was in Lydda, they sent two men to him and urged him, “Please come at once!”
39 Peter went with them, and when he arrived he was taken upstairs to the room. All the widows stood around him, crying and showing him the robes and other clothing that Dorcas had made while she was still with them.
40 Peter sent them all out of the room; then he got down on his knees and prayed. Turning toward the dead woman, he said, “Tabitha, get up.” She opened her eyes, and seeing Peter she sat up. 41 He took her by the hand and helped her to her feet. Then he called for the believers, especially the widows, and presented her to them alive. 42 This became known all over Joppa, and many people believed in the Lord. 43 Peter stayed in Joppa for some time with a tanner named Simon.
3. Describe for your instructor some of the human needs and crisis situations that teenagers in your community face today. Describe some of the crisis situations that families face. This may be done in a group discussion setting.
Teenagers are humans (contrary to some rumours) and therefore are subject to the same human needs as shown on the pyramid. However, as people in transition to an adult world, teenagers face additional decisions and challenges. With less experience in handling crisis situations than older people, teenagers may need to learn tools and skills to cope with life. Families are also comprised of humans who must function in relationships with each other. Families with teenagers are in for an interesting time as their teenagers grow up, leave home, study, find love and enter the workforce.
Once they get into a discussion, Teenagers will, however, focus on the human needs that are most pressing for them.
Discussion topics may include:
- Divorce and family recombinations that place stress on family members
- Decisions about school and career
- Job loss and economic crisis in the family
- Dating and romance
- Self esteem challenges
- Suicide thoughts
- Peer pressure to try illegal, unhealthy or immoral things
- Family violence and other types of abuse
- Loss of a family member or loved one
- etc
4. Discuss your own motives for wanting to help your friends when they face personal or family crisis. What about strangers? This may be done in a group discussion setting.
The point of this requirement is for the individual to examine his own reasons for wanting to help someone. Unfortunately, there are many more bad reasons to want to get involved than there are good reasons. The only valid reason to get involved is out of love. Invalid reasons include curiosity, the desire to gossip, the desire to feel better about oneself for helping, or out of a sense of wanting to control the other person's life. Sometimes people think that their friends cannot get themselves out of their mess without their help. There are almost certainly more invalid reasons for getting involved than those listed here. But that doesn't mean you should not get involved. Just be sure you are doing so for the right reason!
5. Describe the types of human needs and give a real-life example of each.
Maslow's hierarchy of needs is often depicted as a pyramid consisting of five levels: the four lower levels are grouped together as being associated with Physiological needs, while the top level is termed growth needs associated with psychological needs. Deficiency needs must be met first. Once these are met, seeking to satisfy growth needs drives personal growth. The higher needs in this hierarchy only come into focus when the lower needs in the pyramid are satisfied. Once an individual has moved upwards to the next level, needs in the lower level will no longer be prioritized. If a lower set of needs is no longer being met, the individual will temporarily re-prioritize those needs by focusing attention on the unfulfilled needs, but will not permanently regress to the lower level. For instance, a businessman at the esteem level who is diagnosed with cancer will spend a great deal of time concentrating on his health (physiological needs), but will continue to value his work performance (esteem needs) and will likely return to work during periods of remission.
6. Explain the steps in crisis intervention process and apply each step to a case study supplied by your instructor.
7. Demonstrate a grasp of basic listening skills by conducting an interview of at least 30 minutes duration. This interview must either be observed by an observer who can recognize listening skills, or taped for review by your instructor. The interview does not have to be with a person who is in crisis, but it must be a real conversation not pretend or role-playing.
Many other honors require interviewing someone, including other ACS Honors, other outreach honors, and some of the Vocational series. We suggest doing an interview to earn another honor while earning this honor too rather than some random interview.
Every student should learn how to listen in school but if someone is taking the time to come and talk with you or your club on a volunteer basis it is time to step up your listening game.
Basic listening skills include:
- Not talking while others are talking
- Taking notes where applicable
- Asking followup questions on key points
- Not figiting or playing with pens, hair etc
- Using appropriate regular eye contact
- Respecting the person's time and schedule
- Thanking the person for their time.
8. Explain how to make a referral to a professional counselor or pastor.
When your friend is facing a crisis that is too big for you to handle, you need to refer him to someone with professional training. Doing this is not abandoning your friend, but rather, recognizing that his problems are beyond your ability to help. There are four steps in making a referral:
- Prepare your friend
- Before you can prepare your friend, you are going to need a lot of information about the services professional offers and have a concrete understanding of how it can help. Then you need to share that information with your friend. Assure your friend that seeking professional help is not a sign of weakness. Rather, it is often the most effective and least painful path to recovery.
- Get your friend's participation
- The decision to see a professional belongs to your friend, not to you. Do not pressure your friend into making this decision. It may take some getting used to, and the decision might take a long time to make.
- Prepare the professional
- Once your friend has decided to see the professional, you should call and talk to them. Do not make the appointment for your friend. Ideally your friend should to that for himself, but if the situation is especially urgent, you might make the appointment for your friend yourself. When you speak to the professional, tell them as much as you are comfortable about the situation, and why you think the referral is important. The more the counselor knows about the problem, the better able he will be to help. Make sure that the things you have told your friend about the professional hold true, and ask if they think they can really help.
- Follow up
- After your friend's first appointment, ask how it went. You do not need to pry into the details of the session, but you should certainly ask if there is anything you can do to help your friend. Your continued support can help ensure a positive outcome.
References
- How to Help a Friend (second edition) by Paul Welter, Tyndale House, Wheaton, Illinois (1991)
- Christ-Centered Caring by Ronaele Whittington, AdventSource, Lincoln, Nebraska (1990)
