2. Define mediation and arbitration and discuss the similarities and differences between them.
3. Identify and demonstrate the role and responsibilities of an effective mediator and arbitrator.
4. Discuss the difference between litigation (an adversarial relationship) and Christian conciliation.
5. Identify what types of conflicts should be:
a) Mediated
b) Arbitrated
c) Litigated
d) Negotiated
6. Participate in mediating a conflict (i.e. role play) between two people or groups and discuss the process, identifying what worked. What didn't work, and why.
7. Participate in arbitrating a conflict (i.e. role play) between two people or groups and discuss the process, identifying what worked. What didn't work, and why.
